TEAMWORK dedicated to Quality Service and a Satisfied Customer
The Emerald Coast Utilities Authority (ECUA) was originally created under the name Escambia County Utilities Authority in 1981 by an Act of the Florida Legislature to own, manage, finance, promote, improve and expand the water and wastewater systems of Escambia County and the City of Pensacola. The ECUA began offering sanitation services in Escambia County in 1992.
ECUA is a local government body, existing under the laws of the State of Florida. The powers of the ECUA are exercised by a five-member Board. Each member of the Board is elected in one of the five County electoral districts. Terms are for four years and staggered. The ECUA's name was officially changed to the Emerald Coast Utilities Authority on June 29, 2004.
Find Out Your Sanitation Collection Day Recycling Program - Frequently Asked Questions
Due the overwhelming response for our new recycling program, our customer service phone lines have been overloaded. We appreciate our customers’ enthusiasm for the program and apologize for any inconvenience. We are doing everything in our power to make this transition as smooth as possible. Our customers are always welcome to reach us by email at customerservice@ecua.org. As with any major change in operations, there will be some inevitable disruptions. We thank all ECUA customers for their patience and consideration, as we work to make this groundbreaking recycling program a success.
ECUA Sanitation customers will now be able to participate in a voluntary curbside recycling program. The new program began the week of January 5, 2009.
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an ECUA employee at your door?
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For after-hour emergencies, please call 850-476-5110
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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.